Legal

Terms & Conditions

Welcome to Ganesh Packers and Movers. By booking our services, you agree to the following terms and conditions. Please read them carefully before confirming your move.

1

Lift Availability

  • If lift is available, no additional charges will apply.
  • If lift is not available, extra charges will be applicable.
  • If the distance from vehicle to lift or lift to flat exceeds 10 meters, additional handling charges will apply.
2

Payment Terms

  • Customer must pay 10% advance before shifting.
  • The remaining total amount must be paid immediately after shifting.
  • Delay in payment may attract additional charges.
3

Route & Location Responsibility

For house-to-house shifting, if there are:

  • Road repairs
  • Building construction
  • Narrow lanes
  • Any disturbances or access issues

The customer will be fully responsible for such conditions and any delays caused due to them.

4

Packing Materials Return Policy

Our packing materials such as:

  • Cotton boxes
  • Foam sheets
  • Cartons
  • Other reusable materials

Must be returned to our staff after unloading.

5

Insurance Policy

  • Insurance must be requested at least 24 hours before shifting.
  • Insurance is optional and will be charged separately.
  • Without insurance, the company's liability is limited.
6

Valuables & Personal Items

Customers must take care of:

  • Gold
  • Jewelry
  • Cash
  • Important documents
  • Other valuable items

These must be secured before our staff arrives.

We are not responsible for loss of valuables.

7

Screws & Fixing Items

We do not take responsibility for:

  • Screws
  • Nails
  • Small fitting items

Customers should manage these separately.

8

Transport Rules

As per transport regulations, pets are not allowed in our shifting vehicles.

9

Apartment & Community Rules

All permissions, approvals, and restrictions related to:

  • Apartment associations
  • Community gateways
  • Flats and building management

Are fully the customer's responsibility.

10

General Conditions

  • Charges are based on volume, manpower, distance, and services selected.
  • Additional items not declared earlier may attract extra charges.
  • We are not responsible for delays caused by natural calamities, traffic, strikes, or government restrictions.
  • Any disputes are subject to local jurisdiction.