Welcome to Ganesh Packers and Movers. By booking our services, you agree to the following terms and conditions. Please read them carefully before confirming your move.
1
Lift Availability
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If lift is available, no additional charges will apply.
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If lift is not available, extra charges will be applicable.
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If the distance from vehicle to lift or lift to flat exceeds 10 meters, additional handling charges will apply.
2
Payment Terms
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Customer must pay 10% advance before shifting.
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The remaining total amount must be paid immediately after shifting.
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Delay in payment may attract additional charges.
3
Route & Location Responsibility
For house-to-house shifting, if there are:
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Road repairs
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Building construction
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Narrow lanes
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Any disturbances or access issues
The customer will be fully responsible for such conditions and any delays caused due to them.
4
Packing Materials Return Policy
Our packing materials such as:
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Cotton boxes
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Foam sheets
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Cartons
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Other reusable materials
Must be returned to our staff after unloading.
5
Insurance Policy
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Insurance must be requested at least 24 hours before shifting.
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Insurance is optional and will be charged separately.
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Without insurance, the company's liability is limited.
6
Valuables & Personal Items
Customers must take care of:
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Gold
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Jewelry
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Cash
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Important documents
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Other valuable items
These must be secured before our staff arrives.
We are not responsible for loss of valuables.
7
Screws & Fixing Items
We do not take responsibility for:
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Screws
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Nails
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Small fitting items
Customers should manage these separately.
8
Transport Rules
As per transport regulations, pets are not allowed in our shifting vehicles.
9
Apartment & Community Rules
All permissions, approvals, and restrictions related to:
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Apartment associations
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Community gateways
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Flats and building management
Are fully the customer's responsibility.
10
General Conditions
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Charges are based on volume, manpower, distance, and services selected.
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Additional items not declared earlier may attract extra charges.
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We are not responsible for delays caused by natural calamities, traffic, strikes, or government restrictions.
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Any disputes are subject to local jurisdiction.